The same training goes to everyone
Team-wide sessions cannot address the different discovery, product, objection, and closing gaps of every seller.
TRAINING & COACHING AGENT
A personal sales trainer for every rep, built from their real calls.
ZIP identifies what each seller needs to improve, turns real conversation moments into focused learning, and follows their progress from one customer interaction to the next.
What ZIP changesTraining that adapts to the seller, the customer, and the skills affecting real pipeline outcomes.
01 / THE WORK
Where the current process breaks.
Learning is disconnected from live work
Generic courses are quickly forgotten when examples do not reflect the conversations reps handle every day.
Managers cannot follow every gap
A coaching action may be assigned once, but rarely tracked through the seller’s next calls and outcomes.
02 / THE ZIP WORKFLOW
How ZIP handles the job.
ZIP works across the CRM and communication channels you already use. Human sellers stay involved where judgment or a relationship matters.
1→
Diagnose
ZIP finds recurring strengths and skill gaps across each seller’s calls, messages, and sales outcomes.
2→
Build
The agent creates focused coaching recommendations and practice around the moments that need improvement.
3→
Reinforce
Useful examples, call snippets, and next-step guidance appear close to the seller’s real work.
4
Measure
ZIP tracks whether the targeted behaviour changes in later conversations and contributes to better outcomes.
03 / WHAT YOUR TEAM GETS
Work completed, with context your team can trust.
- ✓Personalised learning paths for every seller
- ✓Training based on real conversations and CRM outcomes
- ✓Targeted practice for discovery, pitch, objections, and closing
- ✓Manager visibility into adoption and improvement
- ✓A repeatable coaching system that scales with the team
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No CRM migration required. Start with one workflow and expand after your team sees the result.
04 / COMMON QUESTIONS
What teams ask before deployment.
How is this different from call scoring?+
Call scoring shows what happened. The Training & Coaching Agent uses those findings to identify recurring gaps, recommend focused practice, and track whether behaviour improves.
Can we train the agent on our own sales methodology?+
Yes. ZIP can use your pitch, playbooks, quality framework, product knowledge, and examples of successful conversations.
Is the coaching personalised for each rep?+
Yes. Recommendations are based on the individual seller’s conversation patterns, role, assigned process, and observed performance gaps.
Can managers review the recommendations?+
Yes. Managers can use ZIP’s findings as a structured starting point and add their judgment, examples, and priorities.
Put ZIP to work on your CRM.
Choose the sales work consuming your team’s time. ZIP connects to your existing systems and starts with a focused deployment.
Book a deployment call ↗