Managers hear too few calls
Manual sampling reveals isolated issues but misses patterns across teams, stages, campaigns, products, and customer segments.
AI SALES CALL ANALYSIS
Turn every sales call into customer intelligence and action.
ZIP analyses human and AI-led calls for intent, objections, qualification, pitch coverage, commitments, and next steps—then updates customer context and shows managers what needs attention.
What ZIP changesMove from random call reviews to continuous, structured understanding across the entire calling team.
01 / THE WORK
Where the current process breaks.
Insights stay inside recordings
Intent, objections, commitments, and qualification facts remain trapped in transcripts instead of updating the CRM and next workflow.
Coaching lacks evidence
Reps receive generic feedback because managers cannot consistently compare calls against the same pitch and quality standards.
02 / THE ZIP WORKFLOW
How ZIP handles the job.
ZIP works across the CRM and communication channels you already use. Human sellers stay involved where judgment or a relationship matters.
1→
Capture
ZIP receives call recordings, transcripts, participants, ownership, campaign, and CRM context from connected systems.
2→
Understand
Each call is analysed for customer facts, intent, objections, needs, qualification, commitments, and outcomes.
3→
Evaluate
ZIP checks the conversation against your pitch, compliance, discovery, and quality benchmarks.
4
Activate
Summaries, fields, coaching gaps, next actions, and customer context are written back for people and agents to use.
03 / WHAT YOUR TEAM GETS
Work completed, with context your team can trust.
- ✓Every eligible call analysed consistently
- ✓Customer intent and objections visible by segment
- ✓CRM fields and summaries updated automatically
- ✓Quality reports grounded in specific call evidence
- ✓Coaching priorities identified across reps and teams
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No CRM migration required. Start with one workflow and expand after your team sees the result.
04 / COMMON QUESTIONS
What teams ask before deployment.
Can ZIP analyse calls from our current telephony system?+
ZIP connects with multiple calling, meeting, and voice-bot providers. Deployment starts by mapping the recordings, transcripts, and metadata available from your current stack.
Can we define our own quality scorecard?+
Yes. Your pitch, discovery questions, qualification criteria, mandatory statements, process rules, and other benchmarks can be used to evaluate calls.
Does ZIP only produce summaries?+
No. Summaries are one output. ZIP can also extract CRM fields, classify objections, identify intent and next steps, evaluate call quality, surface trends, and trigger downstream workflows.
Can managers trace an insight back to a conversation?+
ZIP is designed to preserve the conversation evidence behind extracted facts, evaluations, and recommendations so teams can review the source rather than relying on an unexplained score.
Put ZIP to work on your CRM.
Choose the sales work consuming your team’s time. ZIP connects to your existing systems and starts with a focused deployment.
Book a deployment call ↗