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CUSTOMER SUPPORT

Help when your team needs it.

Tell us what is blocking you. Our support team will respond quickly, take ownership, and keep you updated until it is resolved.

01 / SERVICE COMMITMENTS

Clear response times. Human ownership.

These commitments apply on weekdays. We classify the issue with you, communicate the next milestone, and keep the right team accountable.

P0 ISSUE3-hour resolution SLA

A bug or service downtime affecting all users.

P1 / P2 ISSUETimeline after triage

We communicate the resolution SLA after the first response.

FEATURE REQUESTReviewed with context

We confirm the use case, impact, and next evaluation step.

View the full service-level agreement ↗
02 / CONTACT SUPPORT

Send the details once. We’ll take it from here.

Share the issue, affected workflow, and what your team expected to happen. This helps us route it correctly from the first response.

For urgent service issues, include “P0” in your message and the affected workspace.

03 / OUR OFFICES

Support backed by teams in the US and India.

UNITED STATESAtlanta

1445 Woodmont Ln NW #1242
Atlanta, GA 30318

INDIAMumbai

1302, 13th Floor, Mirabilis Bldg
Sector R-12, Nahar Amrit Shakti
Mumbai, Maharashtra 400076

NEED HELP NOW?

Bring us the issue.
We’ll bring the right team.

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